Must be 18 years of age or older.
High School Diploma, GED, OR ability to complete the GED program within 6 months.
Standard computer / technology skills needed.
Must be able to interact with a wide range of individuals in a calm and professional manner.
Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

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New, Posted 1 day ago

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De Pere, WI 54115

Remote

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Appleton, WI 54911

$18-$23/hr

$1,000 bonus

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Customer Service Coordinator

LeafHome

Kaukauna, WI 54130

~ 14 min OnsiteChildcare AssistanceHealth InsurancePaid Time OffRetirement Benefit

High school diploma or equivalent.
1+ years of customer service and administrative experience.
Computer and keyboard proficiency – job duties performed are essentially paperless.
Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the customer's needs at the forefront of every interaction.
Adaptable, patient, and highly detail-oriented and data-efficient.
Highly organized, with strong time management skills and the ability to be resourceful.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Overtime hours may be required based on business needs.
Standing| Occasionally (11-33%)
Walking| Occasionally (11-33%)
Sitting| Constantly (67-100%)
Driving a car/van/truck| Never (0%)
Reaching with hands and arms (up, down, or outward)| Occasionally (11-33%)
Typing| Constantly (67-100%)
Using hands to touch/manipulate/handle| Occasionally (11-33%)
Climbing and/or balancing| Never (0%)
Working at heights| Never (0%)
Stooping, kneeling, or crouching| Never (0%)
Talking and/or listening| Constantly (67-100%)
Using foot controls| Never (0%)
Twisting of the body| Rarely (1-10%)
Twisting of the wrist/arm| Rarely (1-10%)
Lifting < 10 pounds| Occasionally (11-33%)
Lifting between 10 to 25 pounds| Never (0%)
Lifting between 25 to 50 pounds| Never (0%)
Lifting between 50 to 75 pounds| Never (0%)
Lifting over 75 pounds| Never (0%)
Exposure to extreme heat or cold| Never (0%)
Exposure to loud noise | Never (0%)