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Assistant Operations Manager (IAH)

CLEAR

Houston, TX 77032

Onsite

1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
Completion of all required airport and government security screening processes, including SIDA badge eligibility.
This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Proficiency in using technology daily in your work
Must be able to manage multiple priorities in an ever-changing environment
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Strong organizational skills with the ability to manage multiple priorities and tasks
Spend 80% of time on the floor in a customer-facing environment at the airport
Monitor & drive security, service & sales on each shift
Coach, mentor, and train the team to meet sales and customer service goals and standards
Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
Manage incident prevention and responses
Attend station management team meetings
SIDA badge eligibility. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.