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Call Center Bilingual Sales Representative (English/Spanish) Hybrid

At&t

San Antonio, TX 78206

$20.16/hr

$1,500 bonus

Hybrid~ 23 minBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bilingual (English/Spanish)
Report to this location
This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location
Requirement to be able to report to the location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Sign on bonus: $1,500.00 paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date
Hourly pay $20.16 + commission if all sales goals are met
Uncapped commission opportunities
Ability to handle customer interactions (calls, chats, emails) in a fast-paced environment
Handle upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Commissioned sales experience highly preferred
Medical/dental/vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays
Paid parental leave
Disability benefits (short term and long term)
Life and accidental death insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee assistance programs (EAP)
Extensive employee wellness programs
Minimum internet service verification of 12 Mbps upload and 18 Mbps download
Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started
Workspace audits will be conducted (remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats)
Must be available, accessible, and accountable to work during established work schedules and shifts
Comply with organizational security and compliance standards, training, performance management, recurring management routines, remote monitoring policies