Weekly Hours: 40
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Troubleshoot basic problems and seek higher support if needed.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Support various customer inquiries, including technical issues.
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Accurately resolve issues related to service, billing, payments, and collections.
The position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location.
Build customer confidence and loyalty by resolving issues.
Location: Chicago, Illinois
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Commissioned sales experience highly preferred
Explain bills and product features clearly.
Paid training to set you up for success.

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Confidential

La Grange, IL 60525

Applicants must have professional proficiency in English
1+ years experience working with children with special needs
60 credits, Associates Degree, obtained a passing score on an appropriate ADE assessment, or ParaPro/Praxis Exam
Able to lift up to 20 lbs and safely assist students when needed (kneeling, bending, quick response)
US Work Authorization - Zen Educate cannot provide sponsorship for an employment visa or relocation assistance at this time
Additional physical requirements may be requested during your application process
Comfortable being on your feet and moving around the classroom throughout the day