Experience with order entry, order processing, invoicing, and finished goods inventory management
Deep understanding of customer needs with empathy and strong verbal and written communication skills
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, TEAMS and ERP systems (Epicor experience is a plus)
Ability to work independently with general supervision while effectively managing multiple responsibilities
3-5 years of customer service experience in a manufacturing environment, preferably in the folding carton or printing industry
Familiarity with manufacturing processes and the ability to coordinate multiple projects through different production stages
Strong critical thinking and problem-solving skills with a commitment to timely communication and building long-term customer relationships
High school diploma or equivalent required; Associate degree preferred
High attention to detail and accuracy in managing order requirements and customer information
Demonstrated excellence in customer service and telephone communication

Service Associate, Full Time - North Michigan

Bloomingdales

Chicago, IL 60629

High School Diploma or equivalent are encouraged to apply
No experience required
Frequently lift/move up to 25lbs
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Position requires prolonged periods of standing/walking around store or department