3614 Associate Soc Analyst jobs in Dallas,TX

Specialist, SOC

KPMG

Dallas, TX 75201

Amazon

Dallas, TX 75217

Adecco

Irving, TX 75061

Working knowledge of healthcare distribution, specialty operations, supply chain, program operations, or related business workflows
Experience using SAP, Salesforce, Power BI, or comparable systems to support workflow execution, reporting, and issue resolution
Strong analytical, problem-solving, prioritization, and documentation skills
Ability to manage multiple priorities across fast-paced, interdependent workflows with accuracy and follow-through
Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional stakeholders
Shift: Hybrid, M-F; 9 AM – 6 PM

Shield AI

Dallas, TX 75201

Hobby Lobby

Farmers Branch, TX 75234

ASPIRE HR LLC

Dallas, TX 75217

The person must be located in DFW and able to come into the office in Dallas.
Handle incoming phone and email customer support requests
Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to:
Time and Attendance
Onboarding
Payroll
Policy Assistance
Provide comprehensive solutions with exceptional customer service and client engagement
Provide general process guidance and payroll assistance related to the Client's policies
Assist the onboarding of client new hires thru system navigation and policy questions
Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs
Proactively communicates support status to client
Escalate or engage additional resources to resolve support requests as needed
Document all client interactions and troubleshooting measures taken into the ITSM tool of record
Assist in the development and documentation of support solutions for input into our knowledge management system