Experience working in an Agile development process environment
Analytical/critical thinker
Customer experience focused
Expert knowledge of Bank fraud systems, transactions, and vendor tools – such as AI/Machine learning, Fast money movement wire/P2P/ACH, DataVisor, Truvalidate, Sentilink, Lexis Nexis and the like
Proven ability to research and analyze complex business problems, clearly communicate recommendations and apply process and technology to solve them
Highly knowledgeable of Consumer Banking fraud compliance and related regulations
Experience with business case development for fraud enhancements based on emerging threats
Ability to communicate clearly and concisely, both orally and in writing
Tenured Banking professional with 5+ years of overall financial services and 3+ years Bank fraud expertise
Highly knowledgeable of Banking industry operating rules and standards across payment networks (e.g. ACH, Wire, Check, Zelle, Card etc.)
Experience with business risk and control best practices
Motivated, self-starter with strong problem-solving skills
Ability to work on multiple ongoing projects with minimal oversight
Strong teamwork, communication and networking skills
Strong awareness and understanding of emerging technology trends, and their applications to fraud prevention, detection and response
Familiarity with Consumer Banking laws and regulations (can include items such as ID Theft Red Flags, Vulnerable Americans, KYC/CIP/EDD/Patriot Act, Reg. CC, NACHA, UCC, FCRA and other related governing rules/guidelines)
Ability to balance multiple priorities and meet deadlines
Results driven, strategic, conceptual, and innovative thinker with a common-sense approach to resolving problems
Track record of exceeding expectations and delivering on-time
Extensive familiarity with Bank product fraud taxonomy and associated fraud trends, particularly in non-customer facing or digital channels
People management experience, in directly managing a team of fraud risk analysts and other supervisors
Ability and flexibility to travel for business as required