609 Baptist Clay jobs in Saint Augustine,FL

Minimum of 2 years of customer service experience, preferably in a call center, banking, financial services, or high-volume customer support environment
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint and the ability to navigate multiple applications while documenting client interactions
Excellent verbal and written communication skills, strong grammar, and the ability to communicate effectively with customers, peers, and management
Ability to work successfully in a fast-paced, high-call-volume environment while maintaining professionalism and delivering quality customer service
Proven conflict resolution and de-escalation skills with the ability to handle difficult customer situations respectfully and professionally
Ability to handle confidential information responsibly and maintain strict adherence to company policies and procedures
Positive attitude with a willingness to accept coaching and continuous performance feedback
Self-motivated, ambitious, dependable, and able to work effectively in a team-oriented environment
Must follow attendance guidelines, including proper call-out procedures and communication with supervisors and vendors
Punctuality is critical; employees are allotted 16 hours of occurrence time within the first 90 days
Cell phone usage is restricted and will be discussed by management during onboarding
Must be comfortable working in a virtual setting while onsite during training
Training duration ranges from 5-7 weeks
On-the-job training (OJT) provided by certified mentors and subject matter experts
Associates can expect to handle approximately 40-60 customer calls per day once fully trained

SmartExplore AI is experimental.

Apply Directly

Inbound Customer Service

Arise Virtual Solutions

Jacksonville, FL 32210

~ 51 min Onsite

Experience in a customer-facing Financial Services environment.
Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
Strong ability to follow processes and workflows for compliance.
Skilled and efficient written and verbal communication.
Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
Quiet and secure workspace to manage a consistent flow of calls.
High School diploma or equivalent.
Background check, drug screening, and Photo ID verification required.

SmartExplore AI is experimental.

New, Posted 1 hour ago

Apply Directly

Family Practice Job Near Saint Augustine FL

Atlantic Medsearch

Saint Augustine, FL 32080

New, Posted 15 hours ago

Apply Directly

Direct Support Professional

Sevita

Jacksonville, FL 32244

~ 51 min Onsite

Must be 18 years of age.
Working knowledge of computers
Valid driver's license in good standing.
Car registration and vehicle insurance if providing transportation for individuals receiving services.
All state-required training(s) and certification(s) completed in mandated timeframes.
Maintain valid driver's license, meet all insurance requirements, and be approved by management to be a driver for the company. If an employee is determined to have lost their driving privileges by failing the company MVR driving record requirements per company policy, the employee will be required to sign a Non-Driver form and restricted from driving on behalf of the company until their MVR report satisfies the company requirements for a good driving record.
Employees must cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation.
Must have a valid driver's license in good standing in The State of New Jersey; however, in the event the person lives in another state and is commuting, they must have a valid driver's license in good standing for the state in which they live.
At minimum, a High School Diploma/Equivalent is required
All employees hired after 6/15/2018 shall submit to drug testing prior to employment. All employees shall submit to drug testing randomly and for cause/suspicion.
Employees must submit to criminal background checks, and be determined not to be disqualified by the Department of Human Services prior to working with individuals served. In addition to this, it is a requirement that all employees agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities, as well as completing an application to have their name checked against the Child Abuse Registry Information (CARI).
Employees must successfully complete and demonstrate proficiency in all areas of required trainings.
Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

SmartExplore AI is experimental.

Apply Directly