3979 Benefit Representative Remote Virtual jobs in Haverstraw,NY

Patient Services Representative
West Nyack, NY
Seven days a week, (365 days a year) a 38-hour work week, consisting of 4 10-hour shifts, between the hours of 6:00 am to close (approximately 8:00 pm)
Rotating Holidays and Weekends
HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service
Verifies patient demographic and insurance information at time of visit
Scans current insurance card and photo identification into system
Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately
Discusses balances due, including past balance, co-payments, co-insurance and deductibles, taking responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures
Offers Patients My Chart Activation in compliance with Meaningful Use guidelines
Provides After visit Summary in compliance with ACO guidelines
Begin the check in process in EPIC
Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures
Obtains HMO insurance referrals as required for maximum reimbursement of services rendered
Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons
Maintains supply inventories and equipment necessary for the effective performance of the job
Maintains a neat, organized, orderly environment in the reception and waiting room areas
Closes office as needed, ensuring all patients accounted for and discharged
Actively demonstrates good oral and written communication skills with both internal and external customers
Demonstrates flexibility in schedule to meet patient and office needs
Participate in a rotating schedule for holidays and weekends, if applicable
May be required to adjust shifts to meet the operational needs of the practice
Cross-trained in all specialties to ensure continuity of service and coverage across the department
All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs
Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries
Works with a sense of urgency
Performs other tasks as required for the effective and efficient functioning of the Practice when directed
Respond to emails promptly and professionally
Utilizes Reply All when needed
Paid Time Off plus 8 Paid Holidays
Medical Plan options
Dental, Vision, Life& AD&D; Insurance along with Short-term disability and Long-Term Disability coverage