2043 Bilingual jobs in Coral Gables,FL

Remote Customer Service

Hire Standard Staffing

Coral Gables, FL

Must be a U.S. or Canadian citizen.
Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.

At&t

Miami, FL 33135

Bilingual (English/Spanish)
Full-time
Report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Work From Home (WFH) Requirements: verified internet service with a minimum of 12mb upload speed and 18mb download speed
Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started
Workspace audits will be conducted
Available, accessible, and accountable to work during established work schedules and shifts
Comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies

Royal Caribbean Group

Miami, FL 33222

Russell Tobin

Miami, FL 33222

Swissport International AG

Miami, FL 33122

Bilingual: English, French
High School diploma or GED equivalent
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal) in country specific language
Must be able to type and learn airline specific computer reservation/ ticketing software
Willingness to work in inclement weather
Self motivated and able to work independently
Attentive to detail and numerate
Ability to follow processes and procedures and apply flexible approach when required
Commitment to continuous improvement