High school diploma or equivalent required
1-3 years of full-time customer service experience required
Extensive knowledge of AMSOIL products, marketing programs, policies, procedures and an understanding of Dealer business activities
Have a thorough knowledge of the department's procedures as well as company policies and goals
Strong skills in operating a computer with proficiency in Microsoft Office Suite and other office specific software
Skill and ability to operate and troubleshoot office machines, including computerized equipment
Ability to develop and maintain effective working relationships with supervisors, co-workers, other staff, and members of the public
Ability to communicate effectively, courteously and professionally with others in person and over the telephone
Strong public relations and customer service skills
Knowledge of grammar and spelling to generate written communication and to interact with the public
Knowledge of general office operating and organization procedures
Extensive knowledge of e-commerce and the Internet is preferred
Strong analytical skills and advanced ability to conduct research online and in various company computer systems

Merchandise Associate

Home Goods

Duluth, MN 55811

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation