1077 Call Center Rep jobs in San Jose,CA

0-2 years retail or security experience
This position has a starting pay range of $16.90 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Completes the daily tasks required for Store Loss Prevention and safety programs
Maintains positive relationships with Store Management
Communicates with store Associates on damage and shrink initiatives
Identifies and resolves internal and external theft
Adheres to established shoplifter guidelines and policies
Provides timely, courteous and knowledgeable service to customers
Promotes a culture of honesty and integrity; maintains confidentiality
Observes, apprehends, and/or deters any acts of dishonesty from outside sources
Participates in investigations and surveillance as assigned
Ensures apprehensions are consistent with store theft activity
Completes and distributes paperwork in an accurate and timely manner
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
Coordinates and complete shrink related activities in partnership with Store Management
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative / analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs