1371 Call Center Representative jobs in Pennsylvania

1-2 years previous experience in customer service role
Strong verbal and written communication skills
Proficient in active listening to fully understand customer needs
Proficient with Microsoft Office (MS Word, Excel and PowerPoint). Knowledge of SAP & Salesforce is a plus
Excellent data entry skills and attention to detail
Ability to multi-task in a high volume, fast paced work environment
Proven ability to approach any change or new situation with a positive attitude
Ability to prioritize and complete tasks in a timely and accurate manner
Duties and responsibilities: Fulfill order entry transactions – data entry of PO's
Duties and responsibilities: Build knowledge of all major product groups to properly support customer contacts
Duties and responsibilities: Process credit requests, resolve mis-shipments and provide proof of deliveries
Duties and responsibilities: Provide customer support while expertly navigation between multiple computer sessions
Schedule is 8am-4:30pm and 9am-5:30pm, rotating weekly
Salary $21/hr
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: