Working knowledge of Microsoft Office Suite.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
At least 2 years of retail experience or equivalent combination of experience and education.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Proven track record of consistently producing error-free work and meeting quality standards.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Comfortable navigating computer systems and software to assist customers or manage activities.
Participate in cross-training for flexibility in various departments and responsibilities.
Proficiency with Microsoft Office Suite or related software.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.

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Border Patrol Agent

US Customs and Border Protection

Charleston, WV

$49,739-$89,518/yr

OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
Or will receive a bachelor's degree with Superior Academic Achievement.
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Relocation may be required.
You must be a U.S. Citizen to apply for this position.
The age restriction: You must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

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