Bachelor's degree in Computer Science, Technical Communication, English, Information Science, or a related field—OR equivalent practical experience.
4+ years of experience in technical content development, technical writing, or content program management for software or cloud products.
2+ years of experience with docs-as-code tools and workflows: Markdown, Git/GitHub, pull request-based collaboration, and CI/CD publishing pipelines.
Demonstrated experience using Visual Studio Code (or comparable code editors) as a primary authoring environment.
Familiarity with Microsoft Learn (learn.microsoft.com), docs.microsoft.com, or similar large-scale documentation platforms.
Experience with content management at scale: information architecture, metadata/taxonomy, localization, and content reuse strategies.
Solid understanding of software development concepts (version control, APIs, SDKs, command-line tools, scripting).
Excellent written and verbal communication skills with the ability to distill complex technical topics for developer audiences.
Strong program/project management skills: ability to manage multiple workstreams, prioritize effectively, and deliver on schedule.

Contact Center Representative [Full Time - Work From Home]

PainPoint Health

Kings Mountain, NC 28086

Warehouse Associate

DHL Express

Vale, NC 28168

Spectrum

Belmont, NC 28012

High School Diploma or Equivalent
+2 years of experience in sales or customer service
Fluent in English, with strong reading, writing, and speaking skills
Excellent organizational and multitasking capabilities
Ability to work both independently and collaboratively
Effective problem resolution skills for customer complaints
Demonstrate sound judgment in job performance
Prioritize tasks efficiently
Comfortable with prolonged periods of sitting and handling numerous calls
Proficient in computer usage and various software applications
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Working Conditions: Office environment with variable hours; may include weekends, holidays, and split days off.