2314 Chat Agent jobs in Cudahy,WI

Minimum of 3–5 years in a medical billing environment, with at least 2 years specifically focused on high-volume cash posting or accounts receivable
Software Platform Expertise: Proficiency is required in TraumaSoft, and a plus in RescueNet for account management and payment posting
Clearinghouse Knowledge: Experience navigating Waystar for electronic remittance and claim validation
Reporting: Ability to pull and interpret detailed aged AR and productivity reports to identify trends in revenue
Knowledge: In-depth understanding of patient financial responsibility, insurance EOBs (Explanation of Benefits), and medical collection regulations
Analytical Skills: Strong attention to detail with the ability to reconcile complex financial data across disparate systems
Communication: Professional verbal and written communication skills for coordinating with the finance team and external payers

Customer Service Representative

Adecco

Franklin, WI 53132

Must have a minimum of 2 years of recent CALL CENTER CSR experience
Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy.
Ability to navigate systems and applications to complete standard requests.
Strong organization skills with the ability to prioritize tasks.
Strong written and verbal communication skills.
Achieves productivity standards and goals while maintaining the highest level of customer service
Critical Thinking/Problem Solving.
Handles phone and transactional responsibilities while maintaining a high level of confidential and personal information appropriately.
Ability to multi-task between phone and casework/transactional duties with a high degree of accuracy and quality.