Read and speak English proficiently and interact with guests, associates and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Use units of measurement for weight, volume and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure safe performance of work.
Frequently work in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
Typically, moderate to loud noise levels in the work environment.
The associate may be asked to travel to help additional sites within a reasonable geography.
Complies with all ESA safety and security policies and procedures to include OSHA and ADA.
Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance.

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Brooklyn, NY 11226

~ 25 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations
Minimum 3 years of P&L; responsibilities
Food handler certification, preferred
Willingness to work flexible hours

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