Ability to read scripted conversations while navigating multiple platforms
Problem-solving skills
Communicate with internal teams using Microsoft Teams
Ability to sit at a computer workstation for extended periods of time
Navigate multiple systems and accurately enter customer information during live calls
Strong attention to detail and accuracy
Follow assigned work schedules and attendance expectations
Proficient in Microsoft Teams
Resolve customer questions or concerns in a timely and professional manner
Demonstrate reliability, punctuality, and consistency in daily work
High School Diploma or GED
Manage a high volume of inbound and outbound calls while staying aligned with provided call scripts
Ability to remain calm and provide excellent customer service
1+ years' Call Center Experience
Maintain a high level of accuracy and attention to detail in all tasks
Ability to read, write, and speak English with clear, effective written and verbal communication skills
Deliver positive, service-focused interactions on every call

Retention Representative - Entry Level

EchoStar

Chandler, AZ 85226

High school diploma/GED required; Associate's or Bachelor's degree a plus
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record
Smartphone/device with active network connection
Pre-employment screen

Account Executive Refill

Primo Brands

Phoenix, AZ 85017

Globe Life Carder Agency

Glendale, AZ 85311

Micro Center

Phoenix, AZ 85018

Arrow Electronics

Phoenix, AZ 85004

Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience.
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions .
Has developed knowledge and skills through formal training or considerable work experience.
Entry level often for those with work experience in the skill area.
May require specific certifications.
Works within established procedures with a moderate degree of supervision.

AMR

Phoenix, AZ 85027

Ability to manage multiple tasks simultaneously.
High school diploma or equivalent.
Computer experience sufficient to simultaneously use multiple computer systems and applications after appropriate training
Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand customer service experience
Strong reading comprehension and writing skills in English.
Possess strong typing and data entry skills
Ability to communicate clearly on the radio and telephone.
Ability to record, transmit, and report information accurately.