The Community Builder is a live-in employee of a Community Holdings Property
The Community Builder assists the Property Manager and Social Service Partners in designing, facilitating and supporting community wide social activities
The Community Builder uses a “player-coach model” for tenant assistance
The required tasks for this position include: 1. Supporting the Tenant Activities Council, including (monthly minimum) preparation, setup, take-down, and logistics 2. Creating and maintaining a monthly calendar and newsletter of social and community opportunities to help communicate and encourage participation amongst tenants 3. As needed and when appropriately trained as a Peer Support Specialist, supporting individual Tenants through interactions with Property Management or Social Services
A person should be willing to model prosocial tenant behaviors
The person must be willing to coach tenants with special needs to manage their apartments and integrate into the larger building and local neighborhood
Strong English-speaking skills are required
Must develop proficiency on the computer in utilizing the Microsoft Office Suite as well as the Google Suite
The person, as part of their duties, must be able to work together in a team and is expected to set up tables, chairs, and electronics
They will need to bend and lift and to be involved in cleaning both floors and other materials as a part of their duties
They will lead activities and will be expected to speak at public events as a coordinator of some activities
Must maintain an active cell phone and email address at all times and make sure that this information is current at all times
If the Community Builder is not on-site during an event, they will be available quickly if there are problems involved with the setup for any events
Flexibility is built into the schedule, although some weekend availability is required
Most tenants in supportive housing settings do not have a car
The Community Builder is required to learn the local public transportation options
As a part of their duties, new tenants may need to have the Community Builder or other tenants to ride alongside a tenant unfamiliar with public transportation
A person in this position will be required to follow a specific code of conduct to protect themselves and the company
The person in this position will need a great deal of sound judgment and must be able to manage multiple personal roles within the building
A community builder, particularly one with similar experiences to draw upon, can assist other tenants by quietly teaching new skills alongside tenants in the community in a way that complements and extends the roles of other professional staff
A Community Builder has an annual budget for purchasing cleaning supplies, food, or other household supplies to use in teaching tenants to manage their apartment
The Community Builder may also collect, assemble and distribute individual monthly feedback from the Property Management Team as it is provided to each tenant in a non-judgmental way and to assist each tenant in using that feedback to improve their scores across time
The Community Builder will also serve as a significant tenant liaison to the building management through facilitating the creation of a Tenant Activities Council at the building
This includes making sure that the group establishes a positive building community able to create and manage their Tenant Council Activities Budget under the supervision of the Tenant Services Director and the onsite Property Manager
As a Community Builder, you shall create clear pathways for other tenants to request and to voluntarily learn from you on how to manage their apartment, neighborhood relationships, public transportation, budgeting, apartment organization, and getting along with neighbors
As a community builder you must use good judgment and be able to selectively share your past histories for the benefit of other tenants
As a community builder, you must be able to set strong and careful professional boundaries with a strong personal or professional support system in place
You will receive direct supervision from the Tenant Services Director
Notes
As a contract employee, the employee is responsible for setting their own schedule but is expected to be reasonably available on weekends and evenings to assist with activity setup and take-down or after-hour urgent matters as requested by the Property Manager, which must be recorded
Specific monthly hours will be set and approved by the Property Manager and any overtime must be pre-approved
Failure to complete all required duties or termination of this job will result in the individual's requirement to pay the full market value of the rent
At their discretion, Community Holdings may waive this rent requirement for up to 30 days
A community builder has a complex role in which they are both a tenant and a staff member
To manage this dual role, you will receive two Community Holdings shirts to wear while officially on duty