2468 Client Experience Manager jobs in Hialeah,FL

Desktop
White glove support
Customer service
Active directory
Windows
Hardware
Technical support
Service desk
Help desk support
Troubleshooting
Ticketing system
Office 365
Application support
Intune
Jamf
Jamf pro
Proven end-user support / helpdesk experience supporting a user base of comparable size (~100)
Strong Windows and macOS endpoint support
Microsoft 365 and Entra ID (Azure AD) administration
MDM experience (Intune and/or Jamf)
Hands-on with a ticketing/ITSM platform (e.g., ServiceNow, Jira Service Management, Freshservice)
Networking fundamentals: Wi-Fi, VPN, and basic connectivity troubleshooting
Professional, executive-grade ('white-glove') support manner and communication

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Asset Protection Partner

sephora

Hialeah, FL 33010

$21-$24.75/hr

Flexible Schedule

New, Posted 22 hours ago

Easy Apply

Bilingual Client Experience & Intake Coordinator

Costa & Associates

Hialeah, FL 33014

$22-$26/hr

OnsiteUrgently HiringBilingual Preferred

Fluent in English and Spanish, written and verbal
Prior professional office experience required
Demonstrated experience speaking with prospective and existing clients in a professional environment
Demonstrated experience converting inquiries, leads, prospective clients, patients, customers, or callers into scheduled appointments, consultations, meetings, or services
Demonstrated experience scheduling appointments or consultations and maintaining follow-through through attendance
Demonstrated experience following up with prospective clients, customers, leads, or inquiries to maintain momentum and encourage action
Comfortable discussing consultation fees, collecting payments, and guiding prospective clients toward making informed decisions and taking the next step
Demonstrated ability to build rapport, communicate confidently, and create a positive client experience
Demonstrated experience managing multiple email inboxes and communication channels while maintaining organization, responsiveness, and attention to detail
Demonstrated ability to communicate professionally by phone, email, text, and in person
Strong organizational skills and attention to detail
Demonstrated ability to manage multiple priorities while following tasks through to completion
Demonstrated proficiency using Microsoft Outlook for email, calendar management, scheduling, and coordination
Demonstrated proficiency using Microsoft Teams for internal communication and collaboration
Demonstrated proficiency using Microsoft Word and Excel
Demonstrated experience using Adobe and electronic signature platforms
Ability to take ownership of responsibilities, exercise sound judgment, and work with limited supervision
Positive attitude, professional appearance, and willingness to assist wherever needed to support clients, teammates, and office operations