646 Client Service Representative jobs in Iowa

Remote Customer Service

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all cities, IA

AFNI

Altoona, IA 50009

To qualify for this position, you must live in Iowa.
Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST.
Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
Must pass a background screening.
Be at least 18 years old
Have a GED or High School Diploma
Be legally permitted to work in the United States.
Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
25Mbps Download/10Mbps Upload
Ping Rate – Less than 100 ms
A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
Ability to be on webcam during working hours

Ascension FBO Network

Sioux City, IA 51111

Per Mar Security Services

Davenport, IA 52801

Wild Rose Entertainment

Emmetsburg, IA 50536

TEKsystems

West Des Moines, IA 50265

Contract to Hire position based out of West Des Moines, IA
The pay range for this position is $16.00 - $20.00/hr
Answer incoming phone calls from members covered by our client company health benefit plans
Identify the type of assistance the customer needs
Make outbound calls to members about their claims
Investigate requests and problems, with some assistance from others
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
Assist and educate providers about the client benefit plan, including contracting opportunities with our company on behalf of the client
Fully onsite position in West Des Moines, IA