815 Client Service Representative jobs in Troy,NY

Client Success Representative

UniFirst

Watervliet, NY 12189

High school diploma Required
Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Spectrum

Latham, NY 12110

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High School Diploma or equivalent work experience
Ability to read, write, speak and understand English language
Engaging interpersonal skills
Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
A passion to succeed and strong personal drive to sell to prospective customers
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
Ability to work independently with little or no supervision
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

SkillConnect LLC

Albany, NY 12214

Adecco

Menands, NY 12204

A Bachelor's degree in business or related field
A minimum of 2 years' experience in an applicable role
Familiarity with the tracking and reporting needs of the New York electric and gas companies
Possesses knowledge and understanding of clients electric or gas policies, processes, systems, tariffs, and general construction practices and how to apply them effectively. Experience with process management and improvements
Experience with enhancing reports and dashboards
Knowledge and understanding of customer systems (CRIS and/or CSS)
Strong customer service focus
Knowledge of gas and electric operations including penalty metrics and regulatory reporting
Ability to work as part of a geographically diverse virtual team
Strong written and oral communication skills
Copes with a changing landscape and can overcome obstacles
Strong critical thinking and analytical skills
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
Exposure to Gas Field Operations processes and regulatory requirements is preferred