At least 1 year of experience in a high touch patient-facing healthcare role
Strong EMR system proficiency and comfort using healthcare technology platforms
Proficient in Google Workspace (Sheets, Docs, Slides) and adept at navigating multiple software systems simultaneously
Excellent written and verbal communication skills with demonstrated ability to collaborate effectively on diverse, multi-disciplinary teams
Self-motivated with proven ability to work independently, adapt to change, and proactively address challenges under pressure
This is a full time role (40 hours/week Monday - Friday from 8am-5pm) based in our Oakland, CA office and will require travel to our San Rafael and Mill Valley offices

Care Specialist - Enhanced Care Management

Upward Health

San Francisco, CA 94199

At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or in a similar role.
High school diploma or GED required.
A valid driver's license and auto liability insurance.
Reliable transportation and the ability to travel within assigned territory or as needed.
Experience in care coordination for individuals with chronic conditions, behavioral health conditions, or with patients experiencing housing insecurities including homelessness.
Familiarity with trauma-informed care, care coordination, and patient education.
Proficiency in the use of electronic medical records (EMR) systems and basic computer skills.
Technologically savvy and able to manage documentation and data entry effectively.
Ability to work independently in a field-based environment and as part of a team.