High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
May require travel to resolve claims, attend training, and conduct in-person inspections.
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

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Hands-on experience in depot operations, container inspection, or intermodal equipment maintenance.
Strong working knowledge of IICL inspection criteria and repair coding.
Basic computer skills and the ability to use handheld devices.
Strong attention to detail and commitment to safety.
Good communication and customer service skills.
Ability to work outdoors in all weather conditions and perform physical tasks (standing, walking, lifting, etc.).
Must pass a pre-employment background verification, physical and drug screening.
Use of cannabis is strictly prohibited.