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7366 Contact Center Representative I Or Ii jobs in Seattle,WA

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Customer Support Specialist, Luxury Stores Customer Service

Amazon

Seattle, WA 98115

$19/hr

RemoteFlexible Schedule

2+ years of customer service experience
Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service
Experience with Microsoft Office products and applications
Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
Highly proficient with desktop applications such as MS Office and Internet browsers; Comfortable working with computers and smartphones
The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership
High school diploma or equivalent
Be confident to make decisions with late returns, faulty goods and concessions if necessary
This is a virtual role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables
2+ years of experience within a luxury customer service-focused environment, such as contact center, luxury retail, or hospitality
The ability to meet the Amazon Customer Contact Center Work from Home Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port - Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi)
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communication skills
The ability to quickly learn how to use new websites and apps