Strong communication skills and the ability to connect with diverse individuals.
Ability to sit for long periods.
Background check
Experience taking inbound and outbound calls.
Computer skills, including navigating multiple systems and documenting call notes.
Patience and empathy.
Ability to provide services pursuant to your contract independently.

Earn Cash with Gopuff In Your Free Time

goPuff

Alexandria, VA 22311

Be at least 21 years or older
Vehicle with insurance + registration in your name
Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan.
Valid U. S. driver's license
Smartphone
Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check.
Willing & able to pass a pre-paid alcohol delivery training course (where applicable)

IT Contact Center Service Desk Quality Control Lead

SII

Springfield, VA 22150

Effective communication with technical/non-technical stakeholders.
Associate or bachelor's degree in computer science, Information Systems or related discipline.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Experience in team mentoring and process improvement.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center.
In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance.

Proud Moments

Severn, MD 21144

Demonstrated ability to work with confidential information
Minimum of high school diploma or equivalent
Access to reliable transportation
Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment

CDS (Club Demonstration Services)

Beltsville, MD 20705

SAIC

Sterling, VA 20164

DHCP, DNS, Active Directory, Certificate Services, Group Policies
Microsoft Windows and Linux Operating Systems
ServiceNow ticketing system
Excellent communication skills, especially when explaining technical issues to non-technical stakeholders
Proficient in Microsoft Word and Excel; capable of writing clear technical reports
Willingness to travel to U.S. border locations for installations and support (up to two weeks at a time)
Knowledge of low-voltage electrical wiring principles
Bachelors and two (2) years or more experience; Masters and 0 years related experience
Flexible and adaptable to changing priorities in a fast-paced environment
Strong troubleshooting skills for complex electronic and mechanical systems
Able to work independently and collaborate effectively within a team
Bachelor's degree and 2 years of relevant experience; or 6 years of experience in lieu of a degree
Proficient in CAT 6 signal cabling, including testing and termination
Detail-oriented with strong organizational skills for documentation and inventory tracking
Must currently reside in the Sterling, VA area
Skilled in using diagnostic tools, hand/power tools, and software for maintenance and repair
Current holder of a DHS Public Trust clearance or the ability to obtain one