3008 Customer Care jobs in Ohio

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Customer Service/Healthcare - Remote - Part Time

Teladoc

all cities, OH

$12.50/hr

RemoteFlexible Schedule

Status: Remote, W-9 (Independent Contractor)
1099 Independent Contractor opportunity
Teladoc
Responsibilities include: Answering incoming calls
Setting virtual appointments
Assisting with and verifying member registrations
Helping members add coverage or dependents to their account
Supporting members with billing-related questions and updates
Troubleshooting basic technical issues
Providing clear and professional guidance to help members navigate available services
Maintaining accurate documentation
A medical background is a definite plus
Strong attention to detail
Computer literacy, including good typing skills
Empathy, patience, and integrity
Self-sufficiency and strong organization skills
Strong multitasking skills, including the ability to utilize a variety of resources and computer applications simultaneously
The ability to maintain confidentiality and secure sensitive information
Quiet, dedicated, paperless and cell phone free workspace
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY
Hours of operation are 24/7
Minimum of 30 hours per week
$12.50 per hour
Two consecutive weeks for certification classes, Monday through Friday, with eight hours of online classroom time each day
Certification class times (until classes are filled) are: 9am – 5pm ET, 2pm – 9pm ET, OR 6pm – 2am ET
Certification classes span two consecutive weeks
NexRep Perks program

SmartExplore AI is experimental.

New, Posted 4 hours ago

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Customer Support Representative (Full Time - Work From Home)

First Due

Sidney, OH 45365

Remote

New, Posted 4 hours ago

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Customer Care Representative

Erie Home

Toledo, OH 43617

OnsiteChildcare AssistanceHealth InsurancePaid Time OffRetirement Benefit

2+ years of experience in a customer service, customer care, or reputation management role.
Strong written communication skills with a professional, empathetic tone.
Proficient in Microsoft Excel; able to compile, format, and interpret performance data.
Ability to manage multiple priorities and meet deadlines with minimal supervision.
Overtime hours may be required based on business needs
Normal office environment.
Performs indoor work in a climate-controlled environment.
Sedentary work.
Sedentary work involves sitting most of the time.

SmartExplore AI is experimental.

New, Posted 4 hours ago

Higher-Hire