1705 Customer Care Manager Remote jobs in Fredericksburg,VA

Claims Service Specialist

GEICO

Fredericksburg, VA 22401

Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
Solid computer multitasking skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Ability to work comfortably and grow in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent
Eagerness to explore new skills and openness to different career paths

Walmart

Fredericksburg, VA 22406

AmeriGas Propane

Fredericksburg, VA 22401

High School Diploma or Equivalent
One to two years customer service experience; in a contact center preferred
Demonstrated understanding of computer-based tools and programs
Ability to work independently and within contact center teams
Good problem-solving skills and asks for guidance when needed
Good judgment and independent decision making within assigned authority levels
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally
Effectively communicates in English - verbal and written
Efficient and accurate use of systems and tools with a strong ability to multi-tasking
New hire training is 6 weeks with mandatory full attendance M-F 8am-5pm ET
Call Center hours are Mon-Fri 7am-8pm ET and Saturday 8am-5pm ET, schedules may include evenings, weekends, and holidays
Candidates must be willing to submit to a pre-employment drug screen and a criminal background check
As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician
Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis