953 Customer Experience Agent jobs in Boston,MA

Must be able to: Read and understand employment policies and safety rules/procedures in English
Essential Physical Requirements You Will Perform: This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Previous visual or merchandising experience is preferred
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Possess strong merchandising or visual skills and creativity
Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness.
Understanding and communication with customers, co-workers, and supervisors

Retail Customer Service Associate

FedEx Office

Boston, MA 02115

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook