3792 Customer Experience Assistant jobs in Dallas,TX

Minimum of 2 years of customer service experience in a fast-paced, high-volume environment
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint
Ability to navigate multiple systems while accurately documenting information
Excellent verbal and written communication skills, including strong grammar
Ability to interact effectively with customers, peers, and management
Demonstrated ability to de-escalate difficult situations, maintain professionalism, handle confidential information responsibly, and thrive in a changing call center environment
Positive attitude with a willingness to receive coaching, learn new skills, and continuously improve performance
Self-motivated, ambitious, and able to work independently while contributing to a team-oriented environment
Must be comfortable working in a virtual setting while onsite during training

Retail Customer Service Associate

FedEx Office

Lewisville, TX 75077

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position