417 Customer Experience jobs in North Carolina

Customer Service Representative

Waste Connections

Monroe, NC 28110

Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset
2 years of high-volume Customer Service experience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills

Swissport International AG

Morrisville, NC 27560

Ability to follow processes and procedures and apply flexible approach when required
Attentive to detail and numerate
High School diploma or GED equivalent
Willingness to work in inclement weather
Must have relevant work experience
Must be able to type and learn airline specific computer reservation/ ticketing software

Grifols

Durham, NC 27703

ARAMARK

Elizabeth City, NC 27909

Must be able to read and write to facilitate communication with others.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
Demonstrates basic math and counting skills
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

TruGreen

Morrisville, NC 27560

Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
High standards for excellence, integrity and customer service
Ability to talk and type simultaneously when interacting with customers
Ability to read, comprehend and adhere to instructions, processes and procedures
You MUST BE physically located in the United States while performing this job.
High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
Ability to work independently under general supervision and collaboratively as part of a team
Familiarity with social media applications (Facebook, Instagram, LinkedIn)
Foundational sales skills to upsell products and services to meet customer needs
Ability to resolve conflict in a professional and decisive manner
Ability to learn and apply general knowledge of the company, products and services
Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
Good organizational and time management skills, including punctuality for on-time attendance
Ability to speak, read and write fluently in English is required.
Keen attention to detail
Written and verbal communication skills for professional business interactions
Excellent customer service skills

Forward Air, Inc.

Fletcher, NC 28732

Demonstrated ability to carry out assignments to their completion and meet deadlines
Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
Ability to establish and maintain effective working relationships with employees and managers
Ability to handle heavy work load and work well under pressure
Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
Desire for a long-term career with an industry leading company
Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)
Ability to present and maintain a positive corporate image in a fast paced environment
Ability to perform general administrative duties; file, perform data entry, photocopies, etc.
High school diploma or GED equivalent
Proactively establish and maintain effective working team relationships with all support departments
Must be able to pass basic hazardous materials training