5482 Customer Operations Manager jobs in Mansfield,TX

High School Diploma or General Education Development (GED)/equivalent required
Valid forklift certification/licensure (or ability to obtain before operating equipment) required
Including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site
3+ years of experience in warehouse, distribution, transportation, or broader supply chain operations, including supervisory or team lead responsibilities
Demonstrated ability to lead and supervise frontline teams in fast-paced operational environments with a focus on performance management, engagement, and development
Ability to communicate effectively in English (verbal and written)
Working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP), and reporting tools
Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations
Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement tools or methodologies
Exposure to quality, environmental, regulatory, or safety management systems (e.g., ISO standards, OSHA or DOT requirements as applicable)
Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site
Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week
Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise
Demonstrated discretion and confidentiality in handling and protecting sensitive information
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with occasional travel for related meetings/events

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Area Manager II

Amazon.com Services LLC

Dallas, TX 75215

~ 38 min OnsiteFlexible Schedule

2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

SmartExplore AI is experimental.

New, Posted 1 day ago

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