1345 Customer Relations Associate Ii jobs in Connecticut

Remote Customer Service

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TJX

Newtown, CT 06470

1 year retail and 6 months of leadership experience
This position has a starting pay range of $17.94 to $18.44 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Available to work flexible schedule, including nights and weekends
Promotes safety awareness and maintains a safe environment
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store
Role models outstanding customer service