156 Customer Service Associate jobs in Cedar Rapids,IA

This position has a starting pay range of $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

SmartExplore AI is experimental.

Easy Apply

Hotel Guest Service Manager

AC Marriott

Cedar Rapids, IA 52404

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary.

SmartExplore AI is experimental.

Apply Directly

Sales Representative - 4 Day Work Week

PLATINUM SUPPLEMENTAL INSURANCE

Cedar Rapids, IA

RemoteChat Now

18+
Comfortable with Travel: You're 18+ and ready for overnight travel Monday-Thursday within your assigned territory.

SmartExplore AI is experimental.

New, Posted 15 hours ago

Apply Directly

Gate Attendant - Security Officer

Per Mar Security Services

Marion, IA 52302

$18.50/hr

~ 17 min Onsite

Must Exceptional interpersonal communication skills.
Must be disciplined to stay off personal phone.
Must be able to walk extended periods of time.
Must be at least 18 years of age.
Must have a valid driver's license/reliable transportation.
Must be able to pass Iowa Department of Public Safety/FBI Background check from age of 18 to current.
Must be able to pass company motor vehicle records check.
Must be able to pass pre-employment 4-panel drug screen.
Must be able to interact with the public in a courteous and professional manner at all times.
Must be able to remain calm in non-emergency and emergency situations.
Must be detail oriented and aware of your surroundings at all times.
Must be available to cover vacant shifts (Overtime).
Must be comfortable using a tablet and its functions for job-related tasks.
Must be reliable—excessive absenteeism will not be tolerated.

SmartExplore AI is experimental.

New, Posted 7 hours ago

Apply Directly

Caregiver

Sevita

Marion, IA 52302

$15.25-$18.50/hr

~ 17 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Must have had a valid driver's license for 1 full year, without restrictions
Valid driver's license and access to a registered vehicle with proof of insurance (Required)
A clean driving record
High School Diploma or GED (for some programs)
Must be 18 years or older
Successful clearance of background checks

SmartExplore AI is experimental.

Apply Directly