6180 Customer Service Coordinator jobs in Connecticut

Walmart Customer Service & Data Entry Specialist

Remote VA

all cities, CT

TJX

Norwalk, CT 06854

1 year retail and 6 months of leadership experience
This position has a starting pay range of $17.94 to $18.44 per hour
Available to work flexible schedule, including nights and weekends
Promotes safety awareness and maintains a safe environment
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Promotes credit and loyalty programs
Promotes a culture of honesty and integrity; maintains confidentiality
Ensures adherence to all labor laws, policies, and procedures
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
Creates a positive internal and external customer experience
Role models outstanding customer service
Other duties as assigned