476 Customer Service Rep jobs in Walker,IA

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
A processor that meets the minimum requirements:_Intel Core i3 9 th Gen or newer, AMD Ryzen 3 or newer, or equivalent_
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your certification experience
Quiet, dedicated, paperless and cell phone free workspace, along with:
NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

SmartExplore AI is experimental.

New, Posted 1 day ago

Easy Apply

Hotel Guest Service Manager

AC Marriott

Cedar Rapids, IA 52404

~ 29 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary.

SmartExplore AI is experimental.

New, Posted 21 hours ago

Greeter

Buffalo Wild Wings

Cedar Rapids, IA 52402

Flexible Schedule

New, Posted 23 hours ago

Easy Apply

Inbound Customer Service & Dispatch Specialist

Infinity

Cedar Rapids, IA 52403

~ 29 min OnsiteHealth Insurance

Type 25+ WPM with accuracy.
Strong verbal and written communication, with the ability to show empathy and stay composed.
Service-oriented mindset with a genuine passion for helping people in urgent situations.
Experience working in fast-paced, high-volume environments (call centers, dispatch, hospitality, or similar).
Comfort using CRM, mapping tools (Google Maps), and dispatch software.
Ability to provide real-time updates to customers, providers, and clients throughout the dispatch process.
High School Diploma or equivalent preferred.
6+ months of customer service experience
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 10 pounds, if necessary.

SmartExplore AI is experimental.

New, Posted 2 hours ago

ResumeLibrary