937 Customer Service Representative Ii jobs in Coldwater,MS

Remote Customer Service Representatives - Healthcare

Teladoc

Coldwater, MS

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
A processor that meets the minimum requirements:_Intel Core i3 9 th Gen or newer, AMD Ryzen 3 or newer, or equivalent_
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your certification experience
Quiet, dedicated, paperless and cell phone free workspace, along with:
NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

Aflac

Coldwater, MS

Cable One

Coldwater, MS

High school diploma or equivalent.
1-2 years of customer service or call center experience.
Proficiency with CRM and billing systems, including Salesforce and ACP.
Experience with Salesforce & ACP
MATHEMATICAL SKILLS - Ability to calculate figures and amounts such as discounts, prorations, and percentages.
REASONING ABILITY - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
REASONING ABILITY - Ability to deal with problems involving several concrete variables in standardized situations.
Ability to multi-task in a fast-paced environment with high autonomy, accountability, and reliability.
LANGUAGE SKILLS - Ability to read and comprehend simple instructions and short correspondence.
LANGUAGE SKILLS - Ability to write simple correspondence with accurate grammar.
LANGUAGE SKILLS - Ability to articulate both, written and oral, information to customers, clients, and other associates of the organization.
Job offers are contingent upon the results of background, drug screening, and reference check.