987 Customer Success Analyst jobs in Houston,TX

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Customer Service Analyst

The Timken Company

Houston, TX

Onsite

Associate's degree in business-related field required, Bachelor's degree preferred.
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customer service, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Strong written and verbal communication skills with customer facing experience
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.

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Border Patrol Agent - Entry Level

Customs and Border Protection

Houston, TX

$51,632-$92,912/yr

OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
A bachelor's degree or successful completion of a full four-year course of study in _any field_ leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; **OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Border Patrol work requires the ability to speak and read Spanish, as well as English.

SmartExplore AI is experimental.

New, Posted 18 hours ago