5969 Customer Support jobs in Hartford,CT

Pay Rate: $20.00 per hour
Schedule: 1st Shift | Monday - Friday | 6:00 AM - 3:30 PM
Hours: Up to 40 Hours per Week
Detail-oriented and organized
Strong computer skills
Experience with shipping, packaging, or manufacturing
Previous aerospace manufacturing experience is a plus
Willingness to learn multiple manufacturing processes and become a versatile team member
Detail-oriented and highly organized
Dependable with a strong work ethic
Comfortable working in a fast-paced manufacturing environment
Computer savvy and eager to learn new systems
Strong problem-solving abilities
Team player with a willingness to cross-train and support multiple departments
Monitors daily customer schedules by accessing customer portals and downloading shipping requirements
Compare customer schedules with the ERP system (JobBoss) and Finished Goods Inventory (FGI) to prioritize shipments
Plan daily shipping activities based on customer due dates and inventory availability
Transfer completed parts into inventory and verify final quantities for accuracy
Pick parts using the ERP system and prepare shipping documentation
Generate all required shipping paperwork for domestic and international shipments, including:
Packing Lists
Certificates of Conformance
Commercial Invoices
Customs Documentation
Part Labels and Barcodes
Package products according to customer-specific packaging and labeling requirements
Create shipping labels using FedEx, UPS, DHL, and customer-specific shipping platforms
Schedule carrier pickups and coordinate outgoing shipments
Verify inventory levels to determine complete or partial shipments
Work closely with the Quality Department to ensure all quality release requirements have been completed prior to shipment
Record shipment information, tracking numbers, customer data, and inventory transactions within JobBoss and other tracking spreadsheets
Assist with Finished Goods Inventory counts as needed
Cross-train in other manufacturing departments to provide operational support as needed
Strong computer skills with the ability to learn ERP systems (JobBoss experience is a plus)
Experience with packaging, shipping documentation, or customer shipping requirements preferred