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Site Reliability Engineer II

Mastercard

O Fallon, MO 63368

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement.
Programming and Scripting - Ability to write and maintain code and scripts to automate tasks, build operational tools, and support monitoring, deployment, and incident response using languages such as Python, Go, Bash, or similar.
Systems and Network Administration - Ability to configure, operate, and troubleshoot Linux/Unix systems and network components, applying knowledge of networking concepts, protocols, security, and system reliability.
Cloud Computing and Infrastructure - Ability to design, deploy, and manage applications and infrastructure on cloud platforms (e.g., AWS, Azure, GCP), ensuring scalability, security, availability, and operational efficiency.
Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand
DevOps Practices - Ability to apply DevOps principles and practices, including CI/CD pipelines, containerization, and orchestration, to enable faster, more reliable software delivery and operations.
Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.
Capacity Planning and Performance Optimization - Ability to monitor resource utilization, forecast future capacity needs, and optimize system performance to support growth, scalability, and efficient infrastructure usage.
IT Service Management - Ability to apply IT service management principles to incident, problem, and change management, ensuring reliable service delivery, effective incident response, and continuous service improvement aligned to business needs.
Proactive Monitoring and Improvement (SRE Applications) - The ability to use application reliability signals to anticipate issues, identify risks, and drive preventative improvements that enhance application performance and availability.
Strong knowledge of ITSM practices, observability, and monitoring using tools such as Splunk and Dynatrace
Experience operating and supporting applications on PCF and AWS platforms
Proven ability to implement CI/CD pipelines using Jenkins, Bitbucket, and XLR for automated build and release management

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