2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Ability to take part in on-call rotation is required
Some travel and flexibility in work hours is required
Resumes may be submitted to: usa.onecareers@one-line.com
Experience with and understanding of networking, SD-WAN, IT Security, and modern IT Service Management.

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Acumen Group

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Information Technology Professional (IT Support)

US Navy

Berwyn, IL 60402

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Chicago, IL

The Judge Group

Chicago, IL 60290

Chicago Public Schools

Chicago, IL 60601

Aramco

Chicago, IL 60290

You must hold a Bachelor degree in Computer Science, Data Science, Engineering, or a related field.
You should have a minimum of 15 years' experience in application development, system administration, and data management
Including 10 years of experience of implementing AI, computer vision, NLP, and LLM solutions.
5 years of experience designing and implementing AI governance and risk management programs is also required.
You must also be able to demonstrate a strong knowledge in responsible AI and AI evaluations, bias detection, data centric, Agentic AI, AIOps, data privacy by design, LLM red teaming, methodologies for explain ability and interpretability and cloud computing environments.