1834 Data Entry jobs in Auburn Hills,MI

Customer Service Representative

TEKsystems

Auburn Hills, MI 48326

Customer Service Representative
On-Site
Location: Auburn Hills, MI
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Full-Time, Permanent
Respond to customer inquiries via phone, email, and other channels with professionalism and care
Gather information and quickly assess customer needs to provide accurate solutions
Troubleshoot product and service issues in a timely and efficient manner
Schedule service appointments based on customer needs, product requirements, and technician availability
Provide quotes and coordinate ordering of necessary service parts
Research parts and product-related questions to support customer requests
Maintain accurate customer records by updating files after every interaction
Process credit requests for warranty-related parts
Resolve customer concerns and complaints, collaborating with teams such as Sales, Fulfillment, and Technical Support as needed
Manage varying call volumes (typically higher on Mondays and during peak seasons)
Stable, full-time permanent position
Consistent weekday schedule—no weekends
Contract to Hire position based out of Auburn Hills, MI
Pay and Benefits... eligible benefits may include the following: Medical, dental & vision; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D; for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)

Marshalls

Auburn Hills, MI 48326

This position has a starting pay range of $14.25 to $14.75 per hour.
This position has a starting pay range of $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

TJX

Auburn Hills, MI 48326

This position has a starting pay range of $14.25 to $14.75 per hour
Capable of lifting heavy objects with or without reasonable accommodation
Able to work a flexible schedule to support business needs
Ability to engage with all customers, embodying customer experience principles
Adheres to all operational, merchandise, and loss prevention standards
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Possesses excellent customer service skills
Retail customer experience preferred
Explains and promotes credit and loyalty programs
Works with peers and supervisors