606 Data Entry Operator And Mail Sorter jobs in Durham,NC

High School Diploma or equivalent
Pay: $20–$25/hour
Schedule: Monday–Friday, 11:00 AM – 8:00 PM (No weekends!)
Location: Cary, NC
Provide telephonic patient counseling and support
Coordinate reimbursement services and patient assistance programs
Document all patient and provider interactions in the Biologics MIS system
Research and secure copay assistance funding for eligible patients
Communicate patient updates with healthcare providers
Initiate prior authorizations using clinical documentation through online portals, phone, and fax
Follow assistance program applications through final determination
Handle inbound calls from patients, physicians, clinics, and healthcare partners
Partner with benefits investigation teams to coordinate pharmacy dispensing workflows
Triage prescriptions to preferred pharmacies or hub providers as needed
Monitor and report adverse events (AEs) and product complaints (PCs) according to established guidelines

Customer Service Specialist

Grifols

Durham, NC 27703

The United States Secret Service

Cary, NC 27511

Manpower Group

Cary, NC 27511

Experience working in service operations, call management, ticketing, or administrative support environments.
Strong attention to detail with the ability to manage high-volume workloads accurately.
Ability to identify workflow inconsistencies and resolve process-related issues.
Comfortable working across multiple systems while following established procedures and guidelines.