The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts.
Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment.
Not completing this assessment could result in disqualification from consideration for this position.
Proficiency in Microsoft Office Suite
The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking.
Current and Valid Driver's License required
Nights spent away from home traveling are less than 10%.

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Mobile Associate, Store in Store - Retail Sales

T-Mobile

Pearl, MS 39208

$20/hr

~ 14 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Partner with nearby store locations to properly/fully on-board customers.
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures.
Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
You will continuously learn and improve your skills to provide the best possible experience for our customers.
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Legally authorized to work in the United States
High School Diploma/GED (Required)
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
Education and Work Experience: High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process.
At least 18 years of age
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)