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Desktop Support Analyst

Lansing,MI

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Title
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824 Desktop Support Analyst jobs in Lansing,MI

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IT Desktop Support Technician

TEKsystems c/o Allegis Group

Lansing, MI 48911

$18-$21/hr
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Information Technology Professional (IT Support)

US Navy

East Lansing, MI 48823

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Customer Support Specialist

Aristocrat Interactive

Lansing, MI 48911

$18-$24.70/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • At least 21 years old with a High School diploma or equivalent experience; some college preferred
  • 0-2 years of inbound/support call center experience preferred
  • Excellent written and verbal communication skills
  • Advanced knowledge of computers and Windows Office Programs, able to type at least 90 wpm
  • Experienced with troubleshooting computers, smartphones, and tablets
  • Able to travel to the office for at least 50% of scheduled shifts
  • Must be camera-ready while working
  • Able to work a hybrid schedule with reliable internet and pass an internet speed test
  • Previous technical support experience is an asset
  • Thrive in a fast-paced, dynamic environment while maintaining high customer service
  • Organized with excellent time-management skills
  • Diligent with strong grammatical and typing/data entry skills
  • Able to work independently with initiative and discretion
  • Provide information and process inquiries about accounts, products, and services
  • Troubleshoot technical issues related to computer, tablet, and cell phone applications
  • Handle inbound calls, real-time chat, emails, and make outgoing calls
  • Communicate special marketing offers to VIP customers
  • Stay updated on protocols and work towards set goals and targets of 70 contacts daily
  • Maintain all SLAs for chats and phone call inquiries in under 45 seconds
  • This role is subject to mandatory background screening and regulatory approvals
  • You may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities
  • Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship
  • At Aristocrat, you may be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies
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Associate Customer Service Solution Analyst

Oracle

Lansing, MI 48915

$18.17-$34.62/hr
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Software Test Analyst

IO Datasphere

Lansing, MI 48911

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Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDG

Lansing, MI 48911

$25/hr
Remote

  • Authorized to work in the U.S.
  • Reside in Pennsylvania or Michigan (required)
  • Able to pass a background and employment credit check
  • Have a laptop or tablet to complete tasks
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Data Scanning Associate

Rdsolutions

Lansing, MI 48911

Flexible Schedule
New, Posted 1 day ago
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Quality Inspector

Loc Performance Products

Lansing, MI 48933

Onsite

  • Knowledge of quality assurance methods, inspection processes, and defense/aerospace quality standards, including MIL-SPEC, ISO 9001, and AS9100.
  • Ability to interpret and apply technical drawings, blueprints, and geometric dimensioning and tolerancing (GD&T;).
  • Proficient in the use of precision measuring instruments (calipers, micrometers, gauges, CMM, etc.) and inspection equipment.
  • Familiarity with manufacturing processes such as machining, welding, assembly, and coatings, and how they impact product quality.
  • Skilled in documenting inspection results accurately within quality management systems (QMS) and ERP software.
  • Analytical and problem-solving skills with experience in root cause analysis (RCA), corrective/preventive actions (CAPA), and statistical process control (SPC).
  • Effective communication skills to collaborate with engineering, production, and program management teams.
  • Ability to work independently and in cross-functional teams while maintaining strict attention to detail.
  • Knowledge of Department of Defense (DoD) regulations, ITAR/EAR compliance, and adherence to security requirements.
  • High school diploma or GED required.
  • Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing.
  • With or without reasonable accommodations, requires the physical and mental capacity to perform effectively all essential functions.
  • Ability to stand, walk, and move throughout the production floor for extended periods of time.
  • Must be able to lift, carry, and handle materials or components up to 50 pounds.
  • Frequent reaching, bending, stooping, and crouching as needed to inspect parts at various stages of production.
  • Visual acuity to perform detailed inspections, including close vision, color vision, and depth perception.
  • Manual dexterity to use precision measuring tools and handle small parts and equipment.
  • Ability to wear required personal protective equipment (PPE).
  • Comfortable working in a manufacturing environment that may include exposure to moderate noise, dust, fumes, and varying temperatures.
  • Minimum of 1 year of experience in a quality inspection or quality assurance role within a manufacturing environment, preferably in the military or defense industry.
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Remote Customer Service

Hire Standard Staffing

Lansing, MI

$120,000/yr
RemoteHealth Insurance

  • Must be a U.S. or Canadian citizen
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Customer Service Representative

Robert Half

Lansing, MI 48915

No Experience
  1. Lansing,MI Jobs
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  3. Desktop Support Analyst Jobs

What companies are hiring Desktop Support Analyst jobs in Lansing,MI?

  1. TEKsystems c/o Allegis Group
  2. US Navy
  3. Aristocrat Interactive
  4. Oracle
  5. IO Datasphere
  6. RLDG
  7. Rdsolutions
  8. Loc Performance Products
  9. Hire Standard Staffing
  10. Robert Half

What is the hourly salary range for Desktop Support Analyst jobs in Lansing,MI?

The hourly salary range is $18 - $34.62.

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