3953 Desktop Support jobs in Forest Park,IL

New, Posted 1 day ago

Remote Travel Support Specialist

Sweet Carolina Travels

Chicago, IL 60290

Remote

New, Posted 7 hours ago

Remote Quality Control Assistant / Data Documentation Clerk

Evolution Sports Group

Forest Park, IL

$50-$70/hr

Remote

Watch Netflix (Tagger): $12-$46

Netflix

Westchester, IL 60154

Customer Service Coordinator Travel & Lounge Support

American Airlines

Chicago, IL 60290

Work from Home - No Experience

Mayo Clinic

Forest Park, IL

$82,908-$124,467/yr

Remote

Fulfillment Specialist (Remote)

Verkada

Forest Park, IL

Remote

Remote Hotel Booking Specialist (Customer Support)

Destination Knot

Forest Park, IL

$45,000-$75,000/yr

RemoteFlexible Schedule

Driver Helper

Maersk Company Limited

Northlake, IL 60164

$18-$19/hr

Flexible Schedule

jobsinlogistics.com

Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 20 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support