341 Direct jobs in Buffalo,NY

Customer Service Representative

Spectrum

Buffalo, NY 14227

High school diploma or equivalent
Ability to work a variety of schedules including nights, weekends, and holidays
Ability to read, write, speak and understand English
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

FedEx Logistics

Tonawanda, NY 14150

High school diploma/GED
Minimum of six (6) months experience required with Brokerage knowledge obtained by working in a Brokerage related field
MS Office, Outlook, office equipment (phone fax, photocopier, printer, scanner) required
Proficient with US Customs regulations and other federal regulations and requirements as well as HTS Classification and required knowledge of the harmonized tariff systems
Must use good judgement and initiative by considering the advantages, disadvantages and possible adverse consequences to company, customer and/or CBP, other PGA
Must arrive at sound and timely decisions, recognize when action is needed and assumes responsibility
Must apply application of technical expertise regarding entries, and how to correct while maintaining the utmost compliance needs of the customer and company
Must have behavior flexibility by controlling emotion under the demands of time, multiple assignments, juggling customers, and flexibility in changing priorities and directions
Must have strong organizational, problem-solving and interpersonal skills
Must handle high volume of work in a time sensitive environment

Citizens

Buffalo, NY 14221

High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.