473 Direct Support Professional jobs in Okemos,MI

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Able to work a flexible schedule to support business needs
Capable of lifting heavy objects with or without reasonable accommodation
Promotes credit and loyalty programs
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Possesses excellent customer service skills
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Works effectively with peers and supervisors
Retail customer experience preferred
Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance

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Finishing Processor

WestRock

Lansing, MI 48933

$18/hr

~ 20 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Must have high school diploma or G.E.D.
Must be able to interact with automated machinery.
Must be able to write and speak simple sentences.
Must have the ability to read and comprehend simple instructions, short correspondences, and memos.
Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have the ability to count and measure.
Must be able to perform basic arithmetic including addition, subtraction, multiplication and division.
Must have basic computer skills.
Must be able to maintain good attendance.
Must be willing to work overtime as needed; significant overtime may be required during busy periods.
Must be able to pass color vision test.
Must be able to pass color hue test.
Must be able to perform all essential functions of the job with or without reasonable accommodation.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

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Customer Support Specialist

Aristocrat Interactive

Lansing, MI 48911

$18-$24.70/hr

~ 20 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

At least 21 years old with a High School diploma or equivalent experience; some college preferred
0-2 years of inbound/support call center experience preferred
Excellent written and verbal communication skills
Advanced knowledge of computers and Windows Office Programs, able to type at least 90 wpm
Experienced with troubleshooting computers, smartphones, and tablets
Able to travel to the office for at least 50% of scheduled shifts
Must be camera-ready while working
Able to work a hybrid schedule with reliable internet and pass an internet speed test
Previous technical support experience is an asset
Thrive in a fast-paced, dynamic environment while maintaining high customer service
Organized with excellent time-management skills
Diligent with strong grammatical and typing/data entry skills
Able to work independently with initiative and discretion
Provide information and process inquiries about accounts, products, and services
Troubleshoot technical issues related to computer, tablet, and cell phone applications
Handle inbound calls, real-time chat, emails, and make outgoing calls
Communicate special marketing offers to VIP customers
Stay updated on protocols and work towards set goals and targets of 70 contacts daily
Maintain all SLAs for chats and phone call inquiries in under 45 seconds
This role is subject to mandatory background screening and regulatory approvals
You may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities
Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship
At Aristocrat, you may be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies