778 Disability Solutions jobs in Charlotte,NC

Inbound Customer Service

Arise Virtual Solutions

Charlotte, NC

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
High School diploma or equivalent.
Background check, drug test, and fingerprinting required.
Agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.
Photo ID verification is also required.
NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
Windows 11 (most recent version, fully patched with no pending updates).
8 GB RAM or greater.
Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
Dual monitors required.
Webcam required-you must be on camera during all class and engagement activities.
Hardwired Ethernet connection required.
Apple or Android cell phone for secondary code verification.
YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

The Davis Companies

Rock Hill, SC

Spectrum

Charlotte, NC

Associate's degree in business or equivalent field
3 + years of telecommunications or cable industry knowledge
2 + years of ICOMS and/or CSG billing and data entry experience
2 + years of experience with Customer Relationship Management databases such as Salesforce
Read, write, speak and understand English
Ability to learn quickly and handle multiple tasks simultaneously
Strong organizational and prioritization skills for working under time constraints with minimal supervision
Flexibility to work, day and evening hours as needed
Effective understanding of billing systems
Proficiency in Microsoft Word and Excel, and working knowledge of the Internet, email and browsers
Team-oriented, self-motivated and dedicated approach with strong initiative
Attention to detail, accuracy and excellent follow-up abilities