1961 Documentation Manager jobs in Worcester,MA

Mail Opening Lead - 2nd Shift

Innovairre Communications

Milford, NH 03055

Lead
Lead and oversee efficient data entry, administrative, and cashiering operations within the payment processing system
Strong leadership skills to guide teams
Provide continuous training as the payment processing system evolves
Scheduling, task delegation, and end-of-shift updates
Develops and maintains Standard Operating Procedures (SOPs) to ensure consistency and efficiency
Prepares and delivers timely project status reports to the operations management team
Trains and onboards new hires on data entry software systems and cashiering procedures
Provides ongoing training to existing employees as payment processing workflows evolve
Supports administrative tasks such as pulling rejects, managing physical documents, and coordinating Shred-It pickups
Oversees coin deposits, inventory, and cleaning processes per client specifications
Assists with cash deposits to Loomis from loading dock and verify/sign-off processes
Maintains client bank portal functionality and ensures accurate data management
Troubleshoots and resolves machine or system issues; coordinate with Technicians as necessary
Provides essential support and backup for other cashiers as needed
Performs additional responsibilities as necessary to ensure team's success
Must be able to work 2nd shift: 4:00pm-12:00am
Full-time Lead (2nd Shift)

Globe Life Virtual Sales

Worcester, MA

Rdsolutions

Grafton, MA 01519

Adecco

Devens, MA 01434

Document control within a regulated or quality-driven environment
Experience supporting or coordinating training programs
Familiarity with QMS systems or electronic document management systems
Strong attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Strong communication and collaboration skills
Experience in regulated industries (medical device, pharma, aerospace, automotive, etc.) preferred